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Customer Reviews.

sales

5

First class service

11 October 2017

sales

4

The staff member we dealt with was very helpful and professional as usual.

11 October 2017

sales

5

went above and beyond expectations

10 October 2017

service

5

Quick easy pleasant relaxed

10 October 2017

sales

5

Lovely quick service

10 October 2017

service

5

Efficient and friendly

10 October 2017

sales

4

This is the second mini I have purchased and on the first occasion I had an excellent experience with a really friendly and highly motivated sales guy. This time my experience was not as good, i found them disinterested.

10 October 2017

sales

5

Seemless and stress free.

10 October 2017

service

5

As above

10 October 2017

sales

5

The car was early and service given was exceptional

10 October 2017

sales

5

I keep returning to Barons at Farnborough(where I bought this Mini) as they have always been very professional and friendly, and recognise me as a loyal Mini customer and treat me a such. Sadly the other dealer I have dealt with has not been so good.

09 October 2017

sales

5

Rashid carefully listened to our needs and was able to suggest alternative options for buying a car that we hadn't originally considered.

06 October 2017

service

5

My car was picked up from home and delivered back to me the same day by helpful people. I was kept informed as to what the problem was and what had been done to rectify it. And it had been washed too!

06 October 2017

service

5

Very professional

06 October 2017

service

5

never an issue with them, any queries answered

04 October 2017

service

2

I have received much better service previously. I had to keep calling for information as no one updated me. my appointment was in the morning, I dropped the car off the day before. For some reason my car was not even started in until 3.00pm.

04 October 2017

sales

5

Very pleasant experience.

04 October 2017

sales

5

Simon was just great and made everything so easy. He was cheerful and helpful throughout without being at all pushy.

04 October 2017

sales

5

Simon Hockin and Greg Trimmer were amazing from start to finish.It was an absolute pleasure in dealing with them. They were both extremely professional, knowledgeable and very understanding of my needs.Nothing seemed too much trouble.

03 October 2017

service

5

Every step of the way was easy. Barons phone ME to book the service and MOT test. I didn't have to take the car, it was picked up and delivery back. On the phone and in person, everyone was pleasant.

02 October 2017

service

5

See above

02 October 2017

sales

5

See answer from question 1

30 September 2017

service

5

Work completed as requested and on time.

30 September 2017

sales

5

I was kept up to date on the production of the car and when it was expected and where it was. There were no problems at all.

29 September 2017

service

5

Elliott Staines was very thorough in explaining everything. We were very pleased with his professionalism.

29 September 2017

sales

5

Great team seamless journey whilst going through everything

28 September 2017

sales

4

Our new car was ready on time BUT unfortunately it had the wrong number plate on we had to tell the salesman who didrun off to get the correct plate.

28 September 2017

service

4

No task is ever too much

27 September 2017

service

5

Excellent customer service

27 September 2017

service

5

Love my mini experience and love my mini

26 September 2017

service

5

As above

26 September 2017

sales

5

As stated, very happy with the complete purchase process.

26 September 2017

service

3

The service was nothing special.

26 September 2017

service

2

In for repair under warranty. Did not receive promised call to advise car ready for collection & was presented with a health check for c£800 of work - its a two year old car! Two tyres quoted at £147 each. Kwik fit price £85 each. Not impressed.

26 September 2017

service

5

Barons are always helpful, polite and efficient, whoever you talk to.

23 September 2017

service

5

Courteous, did what was agreed, price as agreed

20 September 2017

sales

5

From the outset Rashid the salesman was not pushy and knew his stuff. He kept us updated and managed to smooth out any potential issues.

19 September 2017

service

5

Friendly polite service Thank you Tracey Butcher

19 September 2017

sales

5

Lots of contact to discuss the set up and delivery of the car and no pressurised selling. Lots of interaction and laughs along the way.

18 September 2017

sales

5

They couldnt have given a better service.

18 September 2017

service

5

good quick turnaround time

17 September 2017

service

4

As above

16 September 2017

service

4

Your service group at Ash Vale I have always found to be very helpful, no problems from me.

14 September 2017

service

5

Clear information and they do what they say they're going to do

14 September 2017

service

5

All my questions were answered

14 September 2017

sales

4

Received good service on the whole

14 September 2017

service

3

To be fair the problems I had were resolved but I had telephoned beforehand to discuss the issues & had a conversation with the receptionist but she clearly didn't pass on the information so there was some misunderstanding that could have been avoide

13 September 2017

service

5

Collected vehicle and delivered back clean

12 September 2017

service

4

Very quick and brilliant service.

12 September 2017

service

5

Very satisfied. I was kept up to date with issues and a comprehensive explanation was given on pick up.

11 September 2017